In July 2019 we launched our first ever members’ survey. The primary purpose of the survey was to collect feedback on the Run Groups that we offer.

The response level was around 45% and we received some very useful feedback.

Thanks to everyone who took the time to complete the survey!

These are the results and subsequent action plans:

Overall, how satisfied are you with the format of our Run Groups?

    EXTREMELY SATISFIED VERY SATISFIED SOMEWHAT SATISFIED NOT SO SATISFIED NOT SATISFIED
AT ALL
TOTAL
               
Monday Run Group Number of Responses 24 15 8 5 1 53
               
Tuesday Run Group Number of Responses 11 27 13 8 1 60
               
Thursday Run Group Number of Responses 32 22 8 6 2 70

How satisfied are you with the support from our Run Leaders?

    EXTREMELY SATISFIED VERY SATISFIED SOMEWHAT SATISFIED NOT SO SATISFIED NOT SATISFIED
AT ALL
TOTAL
               
Monday Run Group Number of Responses 27 13 3 1 1 45
               
Tuesday Run Group Number of Responses 19 26 9 3 1 58
               
Thursday Run Group Number of Responses 36 24 5 2 1 68

Run Group Formats – Summary of Comments

  • A total of 51 respondents added at least 1 comment regarding Run Group Formats
  • A total of 92 comments were made (Some respondents added multiple comments)

Of the 92 comments:

  • 36 were related to General Club Matters
  • 56 were related to Run Group Formats

Nature of the 36 comments related to General Club Matters:

Nature of the 36 comments related to General Club Matters

Nature of the 35 comments related to Run Group Formats:

Nature of the 35 comments related to Run Group Formats

Monday Run Group – Summary of Comments

  • A total of 22 respondents added at least 1 comment regarding the Monday Run Group
  • A total of 26 comments were made (Some respondents added multiple comments)
Monday survey results

Tuesday Run Group – Summary of Comments

  • A total of 26 respondents added at least 1 comment regarding the Tuesday Run Group
  • A total of 38 comments were made (Some respondents added multiple comments)
Tuesday Run Group – Summary of Comments

Thursday Run Group – Summary of Comments

  • A total of 34 respondents added at least 1 comment regarding the Thursday Run Group
  • A total of 37 comments were made (Some respondents added multiple comments)
Thursday survey results

We received a lot of positive feedback, here are some examples:

Comment cloud graphic

Action Plan

The action plan has now been completed.

Thanks again for taking part in the survey!